How to redeem game on steam



  • Well, at least pre-release owners can still play the game.



  • Yesterday couldn't link my account to steam, nor my 3 invited friends. Created ticket with support team and they verified I had sent 3 invites and had reset my account. Upon logging into my account again, a new option to link to steam was available. Unlike some of the post i have read, mine at least did link. I have since tried to do the same with my wife's account and tried to talk my 2 other friends through it but they are stuck where I was to begin with...No option to add to steam. Guessing they will now have to create tickets unless support finds a way to resolve without admin involvement.



  • @shadowrider0 Where can I create a ticket for support please?



  • I cant even find the "link to steam" section



  • it seems they removed the Link to Steam section in the profile
    I think they could communicate more than just saying "auth server are off" especially when you publicly release a version and communicate on it :/ !



  • Yep, can confirm confusion. Purchased 4-pack, sent email invites to friends, nobody could work out how to Steam it. No worries though, as long as it will be fixed, but would be nice to have read that somewhere before I went on a merry hunt to find out :)



  • I agree.
    You have the News on http://www.strangeloopgames.com/eco/#news , the forum with many sub sections and a discord!! But the only real news are on the discord



  • So they made a new link! Hurray!!!

    They made a fix for the ppl that couldnt link their account to steam. I jumped on it. then... And got this message: "Your account already has a Steam Key, please contact support." So I go on steam to install the game... but the game is not in my library. So back to square one. Still not working.



  • @Mazzix said:

    So they made a new link! Hurray!!!

    They made a fix for the ppl that couldnt link their account to steam. I jumped on it. then... And got this message: "Your account already has a Steam Key, please contact support." So I go on steam to install the game... but the game is not in my library. So back to square one. Still not working.

    exactly the same....

    i believe they are kidding us -_-



  • @Bex
    exactly what i do but i just become "we are disable the steam link" answere....
    my problem isnt a missing steam link button...
    my problem is that the site says i already linked the game whit steam but it dosnt exist in my libary...
    i write it many times to the support but i dont become an new answere..... all quiet.... for few days now... nice



  • Worked now! ;)



  • I confirm, it's working on my end as well. Good job support!



  • Same issue like @Frederex , got the "Its fixed" email, but website says "already linked" and steam says "you own nothing".
    Support e-mail is silent



  • @Kypotan
    Day 8 now...
    Today i get 2 Mails from them...
    i think they would kidding me...
    One of the Mails tell me that the Button is now avaible for me....
    Ähm... no it isnt... but hey now i have to wait 8 more Days to get a new Answere full of nonsense....



  • @Bex thank you. It seems you are a bit overwhelmed so the dilution* of the info would be good



  • BTW since you have republish the SteamLink section in our profiles, mine still says that my profile is linked but still NO game available


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