Download link for game files never appeared

  • I just bought 2 licenses yesterday and ran into the issue that several others have encountered. The download link never appeared in the account page. Tried emailing support with no response and I saw people were getting help through the forum so is there anyone that can unlock the account?

  • what ? when did you mail us ? i did a mail sweep a few hours ago :'( but i could not find your mail i think ? i replied at least to all mails that we got. Could you pm me with your mail address maybe and i can take a look?

  • Good morning,

    I too am having this issue. How often does the support team check support emails?


  • once a day. I just finished all support mails . If you still have issues you can mail us again or send me a message on our discord server here and pm me directly ;)

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